Using SendGrid As The SMTP Provider

1. Sign up here:

https://signup.sendgrid.com/

2. Once you are in the location settings

Click on Email Services > Add Service > Select Sendgrid from the dropdown

If you want to integrate Sendgrid for all locations, you can set this up in the agency view:

https://app.gohighlevel.com/settings/email_services

3. Head back to Sendgrid:

Click on Settings > API keys > create API Key

4. Type an API Key Name

Make sure API Key Permissions is Full Access

Click Create & View

5. Copy the highlighted API Key Created

6. Head back to HighLevel's Email Service tab

Username: apikey

Email: Your Sendgrid Login Email

Password: Paste the highlighted copied API Key here

Click Save

If you see this error

"https://sendgrid.com/docs/for-developers/sending-email/sender-identity/"

1. Head back to Sendgrid, make sure 2FA is setup

2. make sure your SendGrid Login email is verified as a single sender here

Create a sender here with your Sendgrid Login Email

Once it's verified, try integration again by clicking Save again in HighLevel:

Woot woot!

If you are getting an error when you send a test email in the Conversation

click the ⚠️(red triangle) icon to view more details about the error in the conversation

550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements

When you mask the sender email, make sure the sender email matches with the SMTP integrated email, or make sure th sender email is verified with Sendgrid:

https://docs.sendgrid.com/ui/sending-email/senders