1.3 Zoom Integration

Integration requirements

• Any User can start using Zoom Integration for Calendars 

• Each User connects their own Zoom account to their Profile and a unique link is generated with every booking

Please note: It is not recommended to connect different Zoom accounts to the same User across multiple sub-accounts

Install the Zoom integration

You can configure Zoom for your scheduled meetings in the following ways:

• User Integrations

  • User Profile > Integrations > Zoom > Connect

  • In the dialog box, click Connect to Zoom (If not already connected)

  • Enter your Zoom login credentials, then click Sign in.

  • You'll be prompted to grant permission for Zoom to access your Zoom account. Click Allow.

  • You'll be redirected back to the platform, where you'll see Zoom appear under User Profile Integrations .

• Default Meeting Location

  • User Profile > Default Meeting Location > Zoom > Connect

  • In the dialog box, click Connect to Zoom (If not already connected)

  • Enter your Zoom login credentials, then click Sign in.

  • You'll be prompted to grant permission for Zoom to access your Zoom account. Click Allow.

  • You'll be redirected back to the platform, where you'll see Zoom appear under User Profile Integrations

  • You can then select 'Zoom' from the dropdown and hit 'Save' to prompt a dialog ascertaining whether or not existing meeting locations across all other calendars need to be defaulted to Zoom

• Calendar Settings

  • Settings > Calendar Settings > User [x] > Meeting Location

  • In the dialog box, click Connect to Zoom (If not already connected)

  • Enter your Zoom login credentials, then click Sign in.

  • You'll be prompted to grant permission for Zoom to access your Zoom account. Click Allow.

  • You'll be redirected back to the platform, where you'll see Zoom appear under User Profile Integrations

  • You can then select 'Zoom' from the dropdown to have the meetings include Zoom links with every booking

Please note: Currently, Calendar <> Zoom Integration neither pulls in events from Zoom and nor does it use pre- generated meeting links on meetings created directly via Zoom

Configure Zoom for Other Users as an Admin

If the Zoom integration has already been installed in your account by the respective User, you can choose that as a Default Meeting Location for the User under Team Management

Please note: Each User has to currently log into their account to integrate Zoom

Meeting Links FAQs

Handling Meeting Links when Meetings are Edited

If your meeting date and time is the same, the Zoom meeting link that was generated prior continue to function as intended

Handling Meeting Links when Meetings are Deleted

If your meeting is cancelled or deleted, the zoom meeting link for the meeting would be dropped permanently unless there is another meeting for the same time slot that is using the same meeting link.

Handling Meeting Links when Meetings are Rescheduled to a different time

If your meeting is rescheduled, a new meeting link would be generated unless there is another appointment on the same time slot, in which case, the link that was generated prior would be re-used.

Handling Multiple Zoom Meetings in the Same Time Slot

If the Calendar Settings allow for multiple appointments per slot, then the same meeting link would be re-used across all the meetings

Please note: Currently, a single user may only use up to 100 requests per day (UTC) to create, update, or delete meetings. This 24-hour period resets at 00:00 UTC, not the user or account’s local timezone.

Calendar Version Support

Currently, the Integration only work with V3 Calendars (a.k.a Team Calendars) and it does seek a pre-approval while requesting the scope when you connect.